Help center
TalkMac Support
Fast help. Clear answers. No runaround.
Quick help
Activate your service
Switch in minutes with eSIM or SIM
Bring your own phone
Check compatibility & keep your number
Coverage & network
Major nationwide coverage options
Billing & payments
Prepaid monthly plans — contact us for account help
Popular topics
Activation guide
Choose Unlimited or Unlimited Plus → install eSIM or SIM → follow setup steps → you’re live. Tip: restart your phone after activation.
Network & coverage
Toggle airplane mode, restart your device, confirm unlock status, and verify APN settings if data isn’t connecting.
APN settings
APN: wholesale · MMSC: http://wholesale.mmsmvno.com/mms/wapenc · Save and restart your phone.
Billing & payments
Plans are prepaid month-to-month. No long-term contract. AutoPay may be available depending on your checkout setup.
Number transfer (porting)
You’ll need your current account number, PIN, and ZIP. Most ports complete quickly once details are correct.
Lost / stolen phone
Contact support immediately so we can help suspend your line and secure your account.
Contact support
Need a hand? Reach the TalkMac team and we’ll help you get connected.
Hours: Mon–Fri, 9AM – 7PM (CST)